Warranty Policy

Last updated October 18, 2026. Questions? Email .

90-day limited kiosk warranty

Red Blue Star Charging provides a 90-day limited warranty on kiosks, beginning on the date the customer receives the kiosk.

What's covered

The warranty covers manufacturing defects and hardware failures that occur during normal use within the 90-day warranty period.

What's not covered

• Physical damage caused by the customer
• Misuse or accidents
• Unauthorized modifications
• Damage resulting from improper installation or use

Repair or replacement

If a covered defect or hardware failure is verified, Red Blue Star Charging will work with the supplier to arrange a repair or replacement at no additional cost to the customer.

How to make a claim

Email with your order number and proof of the issue, which may include photos, videos, or other documentation requested by Red Blue Star Charging.

Your rights

This warranty is subject to applicable consumer protection laws and does not limit any rights customers may have under those laws.

Power banks

If a power bank arrives damaged or is defective, see our Refund & Deposit Policy: we'll send a free replacement, including shipping, once the issue is verified.